Derrin Thomas

Derrin Thomas is a seasoned Technical Specialist who excels in supporting Enterprise and Strategic customers within the dynamic landscape of a high-growth SaaS company. With a strong background in Solutions Consulting, Customer Support, Data Analysis, Project Management, Technical Writing, and Product Analysis, Derrin has a proven track record of delivering innovative solutions and driving success for organizations.

Derrin Thomas completed a BA in Sociology from the University of Washington, providing a solid foundation for understanding human behavior and societal dynamics that complements his technical expertise.

Previously, Derrin held key positions at Pushpay, a notable organization in the tech industry, including Technical Team Lead and Senior Technical Specialist within Customer Success Operations. These roles honed his leadership skills and broadened his technical capabilities in effectively serving customers and ensuring their satisfaction. Before his time at Pushpay, Derrin also gained valuable experience as a Customer Care Specialist, Account Specialist, and Events Manager at Pushpay, showcasing his versatility and adaptability in various roles.

Furthermore, Derrin Thomas contributed his talents to Acts 29 Ministries, where he served as the Events Manager and Communications Manager. This experience highlights his diverse skill set and ability to excel in different organizational settings, adding depth to his expertise in managing projects, communications, and customer relations.