Derrick DeRavariere

Derrick A DeRavariere is a high-impact executive with a proven track record in both B2B and B2C portfolio management, sales, and service operations.

With a strong background in contact center management and leadership, Derrick has successfully overseen a US servicing organization with vendor management responsibilities for 5,000 employees.

His key strengths lie in exceptional client management, relationship-building, cross-selling, and digital expertise, all of which consistently contribute to revenue growth, sustained retention, and enhanced customer loyalty.

Derrick is recognized as a trusted thought leader, skillful negotiator, and dynamic presenter, known for his ability to rally teams towards surpassing organizational objectives.

He holds an MBA in Management Information Systems and a BS in Marketing from Fordham University and Fairleigh Dickinson University, respectively.

Throughout his career, Derrick has held various high-level positions in renowned organizations such as Citi, The Home Depot, and American Express, where he has led customer service, online operations, customer experience, and support functions.

He has also showcased his expertise in sales support, client services, and telecommunications operations at companies like Global Crossing Telecommunications, Inc. and MCI Worldcom.