Derek Henry

Derek Henry is a seasoned hospitality strategist with over fifteen years of experience in leading and managing diverse teams, concepts, and franchises. He holds certifications in human resources, project management, and employee engagement, allowing him to implement evidence-based strategies for optimizing team performance, customer satisfaction, and business outcomes. Currently serving as the Operations Manager at Blank Street, Derek oversees all aspects of operations in the DC market, including multiple locations with top-notch NPS and eNPS ratings. His expertise extends to developing regional recruiting and onboarding platforms, managing vendor relationships, leading marketing initiatives, and shaping real estate strategies. Derek's goal is to introduce exceptional products to the world while making a positive impact on the people and communities served.