Denise Droscha

Hello, my name is Denise Droscha. I am a dedicated and experienced professional with a strong background in customer care and operations management.

I have a passion for problem-solving and am driven by a desire to facilitate personal and professional growth. Throughout my career, I have demonstrated leadership abilities, leading teams to excel in identifying and addressing areas of low performance.

My educational background includes studying Social Services at Ferris State University, which has equipped me with a solid foundation for understanding human behavior and interactions.

In terms of my professional experience, I have served as the Customer Care Manager at Gray Fox Strategic, where I honed my skills in managing customer relationships and ensuring high levels of satisfaction.

Prior to that, I held positions at TWO MEN AND A TRUCK® as both Customer Care Manager and Operations Director, showcasing my versatility in handling different aspects of operations and customer service.

I also have experience working as an Office Manager at Linn Products, Inc., and as the Senior Manager of Customer Support at Fidelity National Information Services, demonstrating my adaptability across various industries and organizational settings.

Furthermore, my role as a Customer Service Manager at BORIS Systems has allowed me to refine my customer service expertise and enhance my problem-solving capabilities.

Overall, my diverse background and hands-on experience in customer care, operations management, and leadership have enabled me to make significant contributions to the organizations I have been a part of.