Suggestions
Denis Batsaiev
Global Front-line/support Manager/COO - SMTP.com/J2 Global
Denis Batsaiev is a fast-learning and friendly individual who loves fun, listening to music, and is committed to achieving goals. With a focus on customer satisfaction, Denis is always eager to learn new things in the IT world, specifically in Emails, Deliverability, Account Management, and Project Management.
His educational background includes studying Project Management with a remarkable 8.84 GPA at Hillel, as well as earning Master's degrees in Telecommunications Engineering and Telecommunication Systems from Odessa National Telecommunication Academy.
Denis has a strong career history at SMTP, Inc., where he held various roles including Global Front-line/Support Manager/COO, Customer Service and Support Team Manager, Customer Onboarding Specialist, Account Manager, and Support Team Agent. Notably, he has led 3 teams that delivered exceptional support, achieving a 95% customer satisfaction rate.
