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Demetrios Frangos
Principal Consultant at Forrester Research
Demetrios Frangos, a valued member of Forrester's North America Strategy Consulting team, is an expert in architecting solutions and implementing consulting engagements with a focus on experience design initiatives. With a strong background in customer experience management, experience design, product strategy, market analysis, and business model validation, Demetrios brings a wealth of knowledge and skills to his role. He has led numerous projects aimed at enhancing customer experience performance and driving organizational transformation to prioritize customer-centric approaches. In addition to his project work, Demetrios is involved in partnership management, business development, operations management, product development, and overseeing a team of consultants spread across different locations.
