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Deirdre Leadley
Experienced Senior Financial Services Leader| Customer Experience Innovator | Sales and Service Expert
Deirdre Leadley is an experienced senior leader currently serving as the State Manager Retention for Queensland, Western Australia, South Australia, and Northern Territory at Westpac Group.12 She is known for her expertise in customer experience innovation and sales and service transformation.1
Professional Background
Deirdre has a diverse background in the financial services industry. Her career includes:
- Current Role: State Manager Retention at Westpac Group, overseeing QLD, WA, SA, and NT2
- Previous Positions:
- Virtual Manager at Westpac
- Senior Manager of Sales Development at CUA - Credit Union Australia
Skills and Expertise
Deirdre is recognized for her:
- Customer experience innovation
- Sales and service transformation
- People leadership
- Results-driven approach1
Career History
Before joining Westpac Group, Deirdre worked at CUA (Credit Union Australia) for four years, where she expressed gratitude for the support and opportunities provided during her tenure.3
Current Focus
In her role at Westpac Group, Deirdre is likely involved in:
- Retention strategies for banking customers
- Managing virtual banking services
- Overseeing home loan retention in Queensland4
Deirdre Leadley is based in Brisbane, Queensland, Australia, and can be found on LinkedIn under the username deirdre-leadley-2526987b.2
