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Deepanshu Suhag
Senior Director- FinTech Products at Funding Societies - Modalku Group
Professional Background
Deepanshu Suhag is a highly accomplished professional in the realm of product management, known for his extensive experience and leadership skills across various sectors, including fintech, travel, e-commerce, and telecommunications. With a robust career trajectory, he has been a key contributor in both startup environments, specifically those at stages A through D, and established companies, showcasing his adaptability and expertise in navigating diverse business landscapes. Deepanshu is particularly passionate about building products from the ground up, crafting them meticulously to meet business objectives while ensuring an outstanding customer experience.
Currently, Deepanshu holds the position of Senior Director of Product Management at Funding Societies - Modalku Group (FSMK), where he leads a dynamic team of talented product managers. In this role, he is at the forefront of developing innovative platforms that facilitate SME financing across Southeast Asia. His work includes overseeing the creation of a SaaS platform, various API products, and payment options such as credit card services and ‘buy now, pay later’ schemes, all tailored to meet user needs and enhance financial accessibility.
Prior to his venture at Funding Societies, Deepanshu made significant strides at Airtel as a Senior Product Manager. In this fast-paced role, he was instrumental in driving digitization efforts, where he built online acquisition flows tailored for various telecom verticals including mobility, broadband, and DTH. Additionally, he developed growth platforms such as a coupon engine and referral program designed to boost digital user acquisition while reducing associated costs—a testament to his strategic thinking and innovative mindset.
Deepanshu's impactful career also includes a valuable tenure at MakeMyTrip, a major player in the travel booking space, where he worked on scaling consumer products and was directly involved in conceptualizing and launching new offerings. His innovative efforts led to the successful introduction of international hotel bookings and outstation cabs, which spanned multiple platforms including native mobile applications and desktop web services. His experience at MakeMyTrip also encompassed growth hacking and tackling challenges surrounding fraud, underscoring his versatility in the product management domain.
Earlier in his career, at Lenskart, he held the title of Head of Customer Experience, where he focused on optimizing product features, operational processes, and overall user experience, leading to best-in-class NPS scores. His commitment to customer satisfaction has been a guiding principle throughout his professional journey, allowing him to deliver products that exceed user expectations.
Education and Achievements
Deepanshu's academic background laid a solid foundation for his professional journey. He earned his Master of Business Administration (MBA) with a major in Marketing and minors in Operations and Human Resources from the prestigious Faculty of Management Studies at the University of Delhi. Prior to his MBA, he pursued a Bachelor of Engineering (B.E.) in Computers at the Delhi College of Engineering, equipping him with a strong technical acumen that complements his product management skills.
Achievements
Throughout his career, Deepanshu has consistently demonstrated an ability to deliver exceptional results and flexibility across diverse industries. His achievements speak volumes about his commitment to excellence in product management. For instance, at Funding Societies, he has structured a comprehensive platform that addresses the unique financial needs of SMEs in Southeast Asia, significantly impacting the regional market.
His accomplishments at Airtel further highlight his ability to merge technology with user-centric solutions, notably by lowering acquisition costs and enhancing user experience through innovative digital strategies.
Moreover, Deepanshu's legacy at MakeMyTrip, where he played a crucial role in expanding their product offerings, showcases his foresight and understanding of consumer behavior, which is paramount in today’s fast-evolving digital landscape. His earlier experience at Lenskart has also left a lasting mark through his focus on customer satisfaction, ensuring that user experiences are prioritized across all operations.
In summary, Deepanshu Suhag stands out as a multifaceted product management professional with a rich reservoir of experience and knowledge that he has garnered from high-impact companies and diverse industries. With a clear vision for the future of product management, he continues to drive growth, innovation, and quality customer experiences in every endeavor he undertakes.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.
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