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    Deepak Verma

    PMP®, TOGAF 9.2 Certified & Certified in SAP CX (SAP C4 Sales Cloud ,Service Cloud ,SAP Field Service Management, SAP CPQ,SAP E-Commerce, SAP ACT Project Manager )Sr. Solution Architect & Principal Consultant

    Professional Background

    Deepak Verma is a seasoned SAP CRM and C4C Solution Architect and Team Lead with over 13 years of diverse experience in the technology and consulting sector. Currently affiliated with Knack Systems and Services Pvt Ltd in Mumbai, Maharashtra, India, he has amassed extensive expertise in managing and implementing cutting-edge SAP solutions that enhance business processes across various industries. Deepak has played a pivotal role in numerous projects, successfully steering 9 SAP C4C implementation projects and providing post-implementation support for 3 additional initiatives. His contributions have significantly bolstered operational efficiency for clients in fields such as Real Estate, Flavour and Fragrance, Consumer Durables, and the Pharmaceutical Industry.

    Throughout his career, Deepak has demonstrated strong capabilities in SAP product integration, with specialization in C4C, CRM, and Callidus Cloud solutions. His understanding of the intricacies involved in integrating SAP Marketing Cloud and Callidus Cloud with SAP C4C systems has reinforced Knack Systems' reputation for excellence in service delivery. Deepak possesses considerable experience with the Activate methodology, which he employs during SAP C4C Sales and Service Cloud implementations. He has also been instrumental in data reporting and analysis by designing tailored BI and BO reports that meet client requirements, thus showcasing his insight into both technical and operational aspects of business needs.

    Education and Achievements

    Deepak's academic background is distinguished by a Master of Business Administration (M.B.A.) in International Marketing, which he completed with an impressive 80% at the United Business Institute in Belgium. This advanced degree has equipped him with vital theoretical foundations and practical insights into international business dynamics, greatly benefiting his SAP roles. Prior to his MBA, Deepak earned a Bachelor of Pharmacy (B.Pharm) in Pharmaceutical Technology from Biju Patnaik University of Technology, Odisha, achieving a commendable 71%. His educational journey, which started with foundational studies in science at Rourkela Municipal College and St. Gregorious English School, underscores a consistent emphasis on learning and development.

    Deepak's career trajectory includes key positions at prestigious organizations, which have allowed him to further hone his skills and contribute meaningfully to the success of his teams and clients alike. At Capgemini, he served as a Senior Solution Architect (Manager), where he advanced his leadership abilities and technical prowess. His previous roles ranged from SAP C4C and CX Solution Architect to various consultant positions that laid the groundwork for his robust knowledge in SAP systems.

    Notable Achievements

    Key achievements in Deepak’s career include a remarkable ability to integrate SAP systems with external frameworks and databases using innovative methodologies, eschewing traditional middleware tools to enhance performance and deliver value to clients. His strong emphasis on project management is evident in his adeptness at scope document preparation, project planning, and precise execution, which has been integral to the successful delivery of various projects. His team's triumph in delivering quality go-live and post-implementation support has been commended by clients, further solidifying Deepak's reputation as an advocate for client satisfaction.

    In addition to his technical skills, Deepak is known for his superb communication abilities, combined with exceptional people management techniques that foster collaboration and inspire teams. He excels in team building, facilitation, and motivational strategies, consistently working to leverage the strengths of his team members to achieve project goals. His initiative to implement SAP Fiori applications caters to modern business needs for real-time data access and sales pipeline management, demonstrating his forward-thinking approach to technology solutions.

    Overall, Deepak Verma's combination of education, extensive experience in SAP solutions, and dedication to achieving excellence positions him as a leading figure in the SAP consulting arena. His strategic insights, impressive track record in implementing business-critical systems, and passion for empowering businesses with technology make him an invaluable resource in today's competitive market.

    Related Questions

    How did Deepak Verma develop his expertise in SAP C4C and CRM solutions?
    What methods does Deepak Verma implement to ensure successful project completion and client satisfaction?
    In what ways has Deepak Verma integrated SAP systems with external platforms in previous projects?
    How does Deepak Verma approach team management and leadership in a technical environment?
    What challenges has Deepak Verma faced during implementation projects, and how did he overcome them?
    What role does Deepak Verma view for SAP solutions in the future of business efficiency?
    Deepak Verma
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    Location

    Mumbai, Maharashtra, India