Deborah Cole

Deborah Cole is a results-driven professional with a strong passion for customer service and stakeholder management. With over 6 years of experience in delivering Travel & Expense Solutions in a SaaS environment, she excels in project management and client relationship management.

Her expertise lies in end-to-end project management, specializing in ERP and T&E solutions. She is adept at bidding projects, escalation and relationship management, stakeholder engagement, vendor and contract management, and overseeing 3rd party contractors.

Deborah's role as Senior SAP Concur Sme Global Lead at Dentsu USA involves comprehensive project management from project inception to successful closure. She also provides leadership, coaching, and guidance to project team members, ensuring efficient and collaborative project delivery.

Committed to enhancing customer experiences, she focuses on delivering first-class services, solving problems, and simplifying processes in the workplace. Her proficiency in MS Office tools and various project management methodologies like Waterfall and Agile further enhances her capabilities in managing complex projects effectively.