Deborah S. Bosley

Deborah S. Bosley, Ph.D., is a prominent expert in plain language communication and serves as an Advisory Council Member at The Institute for the Fiduciary Standard.14 She is the Founder and Principal of The Plain Language Group, LLC, a company she established in 2000.2

Professional Background

Dr. Bosley is a Professor Emerita of Technical Writing from UNC Charlotte, where she held a tenured position.23 With over two decades of experience, she has primarily worked in the financial services sector, helping Fortune 100/500 companies create clear and understandable written information that meets regulatory requirements while being accessible to customers.12

Expertise and Contributions

Plain Language Advocacy:: Deborah is recognized as an international expert in Plain Language, focusing on creating content that is clear, concise, and credible.25 Her work aims to improve communication efficiency, effectiveness, and customer engagement.

Publications and Speaking:: She has authored three books and numerous articles on clear communication across various industries.2 Dr. Bosley is also a sought-after speaker, having delivered over 100 keynotes on plain language in multiple countries.2

Professional Affiliations:: In addition to her role at The Institute for the Fiduciary Standard, Deborah serves on the board of the Center for Plain Language and was previously the Chair of the Plain Language Association International.24

Recognition and Impact

Dr. Bosley's expertise has been recognized through various awards, including a shared ClearMark Award for her work with JPMorgan Chase.2 Her insights have been featured in prominent media outlets such as The Atlantic, Time Magazine, and The Wall Street Journal.12

Deborah S. Bosley's work in plain language communication has significantly impacted various sectors, particularly in financial services, technology, healthcare, and government, where clear communication is crucial for both regulatory compliance and customer understanding.12