Debbie Shaw

Debbie Shaw is an ITIL qualified Service Delivery Manager with over 20 years of experience in Service Delivery Management across the Financial Services, Banking, Government, Retail, and London Market Insurance sectors.

Her expertise includes Service Delivery, Transitions, Contract negotiations, Consultancy, and process improvement/integration for diverse businesses.

Debbie is currently responsible for major transitions and transformations, managing account delivery and operational relationships with clients to ensure excellent service delivery within scope, budget, and SLA.

She has a strong educational background having studied at St Angela's RC School and has held key roles at Modality Systems, Aon, EDS/HP Enterprise Services, and Electronic Data Systems, among others.

Debbie Shaw's professional career showcases a dedicated focus on Service Excellence and a proven track record in the field of Service Delivery Management.