Debbie Ng

Debbie Ng is a Director of Global Customer Excellence at Trend Micro, a cybersecurity company.2 With over 20 years of experience, she specializes in customer success, sales and marketing support, stakeholder relations, and global reference programs.2

Debbie is known for her exceptional customer service skills and dedication to her role. She has been described as Trend Micro's "secret weapon" by clients who have worked with her.13 Her ability to find answers to complex challenges and her commitment to customer satisfaction have made her a valuable asset to the company.

Professional Achievements

Customer Excellence:: Debbie has been recognized for her outstanding work in ensuring clients receive the best service possible. She has been praised for her enthusiasm in supporting customers' professional development.3

Long-term Experience:: Having worked at Trend Micro for over 10 years (3926 days as of the available information), Debbie has built a strong reputation within the company and among its clients.4

Personal Interests

Outside of her professional life, Debbie describes herself as:

• A passionate advocate for Customer Success at Trend Micro
• A storyteller
• A food enthusiast
• A mother of two boys
• A snowboarding enthusiast5

Debbie is based in Ottawa, Ontario, and has been active on social media platforms like Twitter since December 2009.5

Her dedication to customer excellence and her ability to build strong relationships with clients have made her an integral part of Trend Micro's success in maintaining customer satisfaction and loyalty.