Deana Rhoades

Head - Healthcare BPaaS at Wipro

Deana Rhoades is a seasoned professional in the field of data intelligence and automation, particularly focused on healthcare solutions. She held the position of Senior Director, Data Intelligence & Automation in the Chief Digital Office at NTT DATA Services.2 In this role, she was responsible for bringing Data Intelligence and Automation solutions to healthcare customers, believing in the importance of scaling Intelligent Automation.1

Career Progression

Deana's career at NTT DATA Services has been notable:

She served as Senior Director in the Chief Digital Office, specializing in Data Intelligence & Automation.2
In this capacity, she was a driver of go-to-market strategies and solutions.3

Education and Expertise

Deana holds an Executive Master of Business Administration degree, which complements her technical expertise in the field.

Recent Career Move

As of June 2022, Deana Rhoades has transitioned to a new role:

She started a position as Vice President of Business Development and Channels at ZeOmega.4
This move indicates her continued growth in leadership roles within the healthcare technology sector.

Areas of Focus

Throughout her career, Deana has been involved in various aspects of data intelligence and automation:

Overcoming automation anxiety in organizations
Addressing concerns related to security and safety of systems and data
Managing the perceived impact of automation on employee job security
Achieving transparency with digital employees or bots5

Deana Rhoades' expertise in data intelligence and automation, combined with her focus on healthcare solutions, positions her as a notable figure in the intersection of technology and healthcare industries.

Experience

CEO Wipro Health Plan Services, Head - Healthcare BPaaS at Wipro (February 2024 - Present)

Vice President, Business Development and Channels at ZeOmega (June 2022 - January 2024); Senior Director, Data Intelligence & Automation | Chief Digital Office at NTT DATA Services (May 2020 - June 2022); Managing Director, Healthcare Intelligent Automation | Healthcare Strategic Solutions and Innovation at NTT DATA Services (December 2019 - May 2020); Global Payor Solutions Lead, Intelligent Automation | Healthcare Solutions, Strategy and Innovation at NTT DATA Services (June 2015 - December 2019); Process Delivery & Transformation Director, Business Process Services at Dell (2012 - 2015); Senior Manager at Protiviti (April 2011 - May 2012); Director, Medicare Solutions & Compliance at ikaSystems (December 2008 - April 2011); Medicare Compliance Administrator /Enrollment & Billing Trainer /Quality Facilitator-Gov't Programs at UPMC Health Plan (2005 - December 2008); Various roles at DuBois Regional Medical Center, now Penn Highlands Healthcare (1996 - 2005)

Education

MBA in Business Administration from Indiana University of Pennsylvania (2005 - 2007); BS in International Business, Marketing from Indiana University of Pennsylvania (1995 - 2004); Studied Japanese at Kansai Gaidai University (1997 - 1998)