Dean O'Neill

Dean O'Neill is a seasoned professional with a background in business ownership and a wealth of experience in managing mission critical crew and operations control systems. With a focus on controlling and prioritizing change requests, coordinating system changes and upgrades, including software testing, he excels in representing applications in various projects and discussions across departments. Dean is dedicated to ensuring high service levels both internally and through vendor management, while also training staff on best practices and new functionalities. Proficient in generating detailed reports using SQL and MS Office, Dean's expertise lies in streamlining operations and enhancing efficiency in organizational processes.