Milisa B. is a highly-skilled and accomplished professional with extensive experience in content protection, moderation, and trust and safety management. She obtained her Master of Arts (M.A.) degree from San Francisco State University and her Bachelor of Arts (B.A.) degree from the University of Massachusetts Boston.

Milisa has held various roles in several reputable organizations, most notably as Content Protection and Moderation Manager at Spotify and Lead, Trust and Safety at Vimeo. In her previous positions, she was responsible for managing trust and safety teams, ensuring community guidelines compliance, and implementing safety policies, procedures, and standards.

With an innate passion for customer support, Milisa has also served as Google Drive Desktop Support at Google and Senior Customer Support Representative at Blurb. She brings with her a wealth of knowledge and years of experience in customer support and community engagement.

Milisa is an excellent communicator, a strategic thinker, and a detail-oriented problem solver. Her expertise is well-rounded, covering everything from customer service to content moderation, community management, and technical support.