Vikram Batta is a seasoned and versatile professional with over 17 years of cross-functional experience in the automotive OEMs, dealership, R&D, and IT industry. He has extensive expertise in end-to-end technical execution of the project, project management, fit gap analysis, designing by participating in requirement sessions, leading the Change management for DMS as a review/decision-making tool. He is well-versed with disruptive technology like IoT, Connected Cars, Digital CRM, and Analytics. Vikram has experience in system integration and Business Process Reengineering, based on current processes and future roadmaps. He is skilled in implementing new technology initiatives at dealerships as per schedule, imparting training, sustainability, and feedback at the dealership on various applications related to DMS. He carries out DMS usage audit and follow-ups to implement systems, track various data maintained in DDMS, and coordinate to update the data with the database. He is exceptional in communication, presentation, training, and driving motivated teams towards achieving organizational goals. Vikram has a quick study ability to easily grasp and put into application new ideas, concepts, methods, and technologies. He is a resourceful team player and capable of delivering tasks within stringent timelines. Vikram studied PGDBA in Marketing at Symbiosis Centre for Management Studies- Pune, Bachelor of Commerce at Delhi University, and Motor Mechanic Vocation Course at Tata Motors, Pune. Vikram worked as a Manager - Customer Service (Digital Planning Department) at Honda Cars India Ltd, Channel Service Manager at Eicher Motors Ltd, Field Service Engineer at Shriram Pistons & Rings Ltd, and Service Advisor at Prime Honda.