Meet Janie Ly, a results-driven Client Partner who deploys exceptional customer service, fostering a collaborative team and work environment. She studied Bachelor of Commerce and Bachelor of Business Systems, Marketing at Monash University, where she developed the skills that realize her follow-through personality and ability to find solutions. With over 7 years' experience in customer success, account management, and business development across tech companies, Janie brings her wealth of experience to Spot by NetApp at NetApp. Her tenacity, energy, and focus have made her reputable with colleagues and managers alike, earning her enterprise account management and customer success experience at Verizon Enterprise Solutions, and Kustomer, respectively. An energy-infuser and client partner with a customer-first focus, Janie deploys her rich industry knowledge to develop solutions that adapt to the rapidly changing tech landscape. Her former role at Kustomer also helped Janie to foster their collaborative team to ensure client satisfaction. As a security business development manager at IBM, Janie grasped an in-depth knowledge of customer solutions that apply to cybersecurity that has been invaluable, and she has a digital engagement specialist background at Live Person. Her excellent analytical skills and experience at spot by NetApp have seen her develop unique plans with her team that guarantee customer satisfaction.