Michael Goetz, a veteran technical leader with over 15 years of experience in application and infrastructure development management, professional services, devops, cloud, and customer success, currently serves as the Vice President of Customer Outcomes at GitHub. Goetz has attained a Bachelor of Arts degree from the University of Houston, as well as studied Russian at the Defense Language Institute. His past professional experience includes key leadership positions such as GM of Customer Outcomes at GitHub, Sr. Manager of SA Customer Engagements at Amazon Web Services, Head of Partner Integrations, Sr. Director of Customer Outcomes, and Director of Success Engineering at Chef Software, Infrastructure Technical Architect at Accenture, Technical Project Manager, and Producer at Internet Broadcasting, and Electronics Warfare Sergeant at the US Army. In line with his extensive background, Goetz is also a former Co-Organizer at DevOpsDays Seattle.