Michael Pelletier is a seasoned IT professional with over 20 years of experience in consulting, coaching, and directing businesses towards agility. He specializes in uncovering efficient ways of transforming industries to produce valuable solutions while addressing technical and business issues, risks, and apprehensions. Michael's ability to achieve trust and confidence at all levels of an organization is a result of his active listening skills, open discussion approach, and collaboration with globally distributed teams. His experience spans numerous industry verticals, including finance, insurance, healthcare, government, entertainment, and support services, among others. Michael holds a Bachelor's degree in Business Administration from Northwood University and a Master's degree in IT from Capella University. He is the Principal Consultant at Agile Flow LLC and has held various senior positions at Infosys, Agile Transformation Inc., Cognizant, and Sogeti, among other top firms.