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Dawn Kohinski
Leader, Customer Service Programs at Winnipeg Richardson International Airport
Dawn Kohinski serves as the Leader of Customer Service Programs at the Winnipeg Airports Authority (WAA). In this role, she is responsible for enhancing customer experiences at Winnipeg Richardson International Airport, focusing on service delivery and operational excellence.
Kohinski has a background in airport operations and safety, having previously held positions related to airside safety and security within the organization. Her expertise contributes significantly to the WAA's mission of providing high-quality services to passengers and stakeholders at the airport.145
In addition to her current role, Kohinski's involvement in various initiatives reflects her commitment to improving airport operations and customer satisfaction, which are critical for maintaining the airport's reputation and efficiency.23
