Nyack College

Sr Product Manager, Next Generation Technology at Yahoo

New York, New York, United States

Building the future of the Yahoo core experience via next generation products and technologies.

Yahoo

Sr Product Manager, Next Generation Technology

Creating content for the underrepresented.

Producer, Multicultural Content

Sharing my knowledge, network and experience among my peers of advisors to assist XR Terra in developing their business and platform.

XR Terra

Executive Adviser

Verizon Media

Innovation Program Manager

Highlights:* Over $10m in new business revenue generated.* New lead generation and conversation across major industries such as music, film, tech, and more. * International business generation.* Inter-org business development across Verizon's many organizations (Oath, Verizon Wireless, Verizon Wireline, Verizon corp, Enterprise Sales., etc)Heading up the XR Biz Dev team I focus on taking our AR/VR product to market on multiple levels including; Executive demonstrations, technology tours, exhibiting at conferences, contributing to our go to market plan, contributing to our product road map and educating everyone I encounter on XR technologies.Coming from a background of client support at Apple and mobile product management I am able to synthesize the needs of my target market(s) in order to craft customized business solutions. This allows me to deliver presentations and pitches that are highly engaging and often result in further engagement with the end goal being sales conversion.

Envrmnt by Verizon

Head of XR Business Development

I joined the Envrmnt team at a time where they operated like a true startup. Your title was only a formality while you did whatever was needed to reach the greater goals of the group. It was important to solve solutions on the fly and deal well with ambiguity. During this time I wore whatever hats needed to keep the team in sync and powering forward, including but not limited to;• Traditional project management • Product management• Vendor relationship manager• Facilities management• Office management • HR • Recruiter relations• Business Development• Client support • Operations

Product Management, Augmented & Virtual Reality Platforms

As the ICO Claim Search Product Manager I lead the redesign of the ISO Claim Search App and introduced improved functionalities via a shared client roadmap. I worked closely with our clients and end users to identify user pain points and bring the functionalities to the app in an attractive and intuitive design.Using Jira I refined the product backlog and lead the SDLC according to AGILE methodology via 2-week sprints.• Work with senior Product Leadership to evolve high-level strategic vision into actionable tactics that provide users with a positive, seamless, personalized experience.• Serve as the product owner for one or more development teams, leading sprint backlog grooming, prioritization, and definition efforts.• Define and manage the product roadmap, setting expectations with relevant stakeholders including the senior leadership team.• Leverage data and analytics to make decisions on the priority of the stories in the product backlog.• Proactively research and understand the latest trends. Know our users as well as our competition.• Proactively identify and resolve issues that may impair the organization’s ability to meet its strategic, financial, and technical goals.• Be the subject matter expert for products and services

Verisk Analytics

Mobile Product Manager, ISO Claim Search

Research and scope requirements for product development.Work with designers, engineering, data science, and IT/Ops teams to build products.Product manager of the following Penton initiatives:1. Education platform2. Aviation Week archive project3. Penton internal help desk 4. Eloqua newsletter migrations5. Syndication of Penton sites At Penton I was utilized as a shared resource within the Product Development Group for various business units inside of Penton. I touched many products and was involved in many projects. We utilized Jira and Confluence to track product development and centralize documentation.

Penton

Product Manager

Lead Software Product Management for our media solutions/ payment device(MX925) globally.Associate product manager for the M10 and Digital Taxi Top solutions.- Gather requirements such as; city regulations, media capabilities, and desired device functions in order to launch this device nationally into the taxi media/payments space.- Anticipate customer needs and resolve issues from conception to launch.- Oversee and improve functionality of Verifone Media's data management platform to ensure proper media segmentation and delivery expectations are met. - Define and design software functionality such as; media play back details, buttons, mobile payment integration of Verifone's Way2Ride app and city specific requirements.- Utilize Agile based Project Management tools such as Rally and Jira.- Product Requirements Document development. A document that details the feature request and functionality desired to be built into the final product.- Partner with engineers to guide product development.• Manage the delivery of NYC TLC passenger surveys.

VeriFone

Digital Product Manager

Lead a team of 20 trainers (Apple certified computer trainers)Refine and implement new sales practices based on customer and business analysis of the sales floor.Design and implement customer service strategies to meet customer service demands for technical support and training.Manage multi-level employee development, new hire, intermediate and experienced.Manage employee development of candidates for the Creative role (Apple computer trainers)Adapt and develop customer service strategies to improve overall customer experience (based on customer feedback)

Apple Retail

Project Manager / Emerging Leader Program / Management Consultant

Led new product implementation for Apple NYC flagship store 300+ employees.	Led One to Many employee training ( Group training skills customized for enterprise customers)	Facilitated 3 day internal product trainings to JointVenture trainers (up to 40 employees per course)	Provided enterprise customers with training and guidance for pre/post-sales solutions	Aligned with Apple corporate and Apple NYC retail leaders to ensure program goals were met

Product Manager/ Market Training Lead

Train customers in all Apple consumer and pro applications on the Mac platformFacilitate workshops for One to One program members for consumer and professional softwareLead in store trainings to develop teams skillsLead new employee group trainings during internal 5 day New Store Opening events

Creative (Certified Computer Trainer)

Greeted and assisted customers with the best pre/post-sales solutions for each individual.Participated in the companies first round of the mentor program.Developed and facilitated classes to solidify team sales strategy and increase performance (Improved store attachment rate by 25%).

Dawkins Dawkins

Dawkins Dawkins