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David Zomaya
Customer-focused technical professional | Technical Support | Product Development
David Zomaya is a technical professional with expertise in technical writing, technical support, customer retention, training, networking, software, project management, and account management.
He holds a Bachelor's degree in Business Administration- Management with a Minor in Economics from the University of Illinois Springfield and an Associate's degree from City Colleges of Chicago-Harry S Truman College.
David has held various roles in organizations including Service Line Manager- Support at Akamai Technologies, Technical Writer as a Self Employed professional, Technical Support Team Lead at Noname Security, Technical Product Owner at Eaton, Support Manager at Buxfer, and Business/Quality Analyst - Software at Tripp Lite.
His prior experience also includes positions such as IT/AV Systems Technician, Technical Support, Product Support, and Office Support at Tripp Lite.