Suggestions
David Sutter
Vice President of Operations
David Sutter is a seasoned retail and logistics leader with extensive experience in managing large-scale operations. He most recently served as the Vice President of Field Operations at FedEx Office, overseeing a division with a P&L of approximately $1 billion and comprising over 1000 logistic and retail stores with 7000 team members.
During his tenure at FedEx, David was instrumental in supporting logistics and transportation services through retail channels, offering diverse services such as package acceptance, reverse logistics, and Same Day City B2B transportation services. He also spearheaded the retail segment's offerings including custom manufacturing print solutions under the Kinko's brand.
Known for his approachable leadership style, David has a reputation for connecting effectively with all levels of the organization, fostering a culture of leading by example and encouraging open feedback from frontline employees. He has played a pivotal role in developing top talent within the organization, with a track record of promoting field Managing Directors and VPs.
With 17 years of experience within the FedEx ecosystem, David has a deep understanding of the company's customer service, processes, and safety standards. He is committed to upholding the brand's reputation and excels in driving team members to passionately support organizational goals.
David's professional expertise spans operations leadership, strategic thinking, retail management, sales, talent development, and innovative problem-solving. He brings a wealth of experience in site selection, inventory management, safety protocols, commercial sales, and agile project management.
A graduate of the University of Georgia's Terry College of Business with a BBA in Marketing, David Sutter has held significant roles at FedEx Office, including Vice President Operations, Managing Director of Operations, District Manager of Operations, and Regional Sales Manager. Prior to his tenure at FedEx, he also worked as a National Account Manager at Ricoh USA, Inc.
Throughout his career, David has demonstrated a strong focus on operational excellence, customer-centricity, talent management, and continuous improvement. He is recognized for his innovative approach to revenue growth, cost efficiency, and process optimization, driving business success through strategic leadership and effective execution.