Sign In
Get Clay Free →

Suggestions

    David Steinberger

    David Steinberger is the Vice President of Customer Experience at Collectors Universe, a role he has held since his appointment in July 2020. He is recognized for his extensive background in customer care and brand management, which he leverages to enhance communication and satisfaction among collectors using the services of Professional Coin Grading Service (PCGS) and PSA (Professional Sports Authenticator), both subsidiaries of Collectors Universe.12

    Career Background::

    • Collecting Enthusiast: Steinberger has been an avid collector himself, with a personal history in various collectibles, including coins and cards. His passion for collecting stems from his childhood experiences, influenced by his father, who was a stamp collector. This personal connection enriches his professional role in customer experience.1
    • Business Executive: Prior to joining Collectors Universe, Steinberger built a career in leadership positions across marketing, advertising, and general management. His expertise is expected to play a crucial role in developing strategies that improve customer engagement and brand awareness within the collectibles industry.12

    Vision for Customer Experience:: Steinberger aims to foster a culture of proactive communication and transparency with customers. He emphasizes the importance of understanding customer needs and acting on their feedback to enhance overall satisfaction within the collectibles community.12

    In summary, David Steinberger combines his professional expertise with a deep personal passion for collecting to lead customer experience initiatives at Collectors Universe, focusing on improving service quality and fostering stronger relationships with collectors.

    Highlights

    David Steinberger - Milken Institute
    PSA Lays Off 11 Employees - Sports Collectors Daily
    Aug 4 · pcgs.com
    PCGS Adds Three Senior Collectibles Experts, Two Tenured Team ...
    PCGS Adds Three Senior Collectibles Experts, Two Tenured Team ...
    Jul 26 · auctionreport.com
    Dave Steinberger Named VP of Customer Experience at Collectors ...

    Related Questions

    What are David Steinberger's main responsibilities at Collectors Universe?
    How has David Steinberger's background in collecting influenced his career?
    What strategies is David Steinberger implementing to improve customer experience at Collectors Universe?
    How did David Steinberger's role at comiXology prepare him for his position at Collectors Universe?
    What are some of the challenges David Steinberger has faced in his role at Collectors Universe?
    David Steinberger
    David Steinberger, photo 1
    David Steinberger, photo 2
    Add to my network

    Location

    San Francisco Bay Area