Kenai Central High School

Chief Strategy Officer at Visual Edge Technology

Chief Strategy Officer (CSO) – responsible for supporting our Chairman and Chief Executive Officer (CEO), our Board of Directors, and my fellow executives with developing, communicating, executing, and sustaining corporate strategic initiatives including the company’s consolidation and branding strategies, marketing leadership, ongoing acquisition strategies, as well as raising capital and working with current and potential investors.

Visual Edge IT

Chief Strategy Officer

Visual Edge IT (Formerly Visual Edge Technology) originally was a investment held by venture capital firm New Enterprise Associates (NEA) and was formed as a developmental startup in the wide format printing industry. Since those early days in wide format we have broadened our scope and through strategic acquisitions we have become one of the largest, value-added re-sellers in the office technologies industry. I am responsible for conducting benchmark analysis of current Visual Edge Technology operating companies, facilitating operational improvements, and conducting due diligence of all acquisitions.

Vice President Business Planning and Analysis

InfoTrends is the leading worldwide market research and strategic consulting firm for the imaging, document solutions, production print, and digital media industries. We provide insights and advice to help clients understand market trends, identify opportunities, and grow their business. My focus is to U.S. and Latin America research and consulting initiatives, responsible for conducting primary research, creating forecasts and market size estimates and editorial content for product and market analysis reports. Frequent speaker at industry events on sales-force development, sales management, business development and imaging technologies.

Expertise:

Competitive Analysis
Go-To-Market & Positioning Strategies
Market Trend Analysis
Market Sizing and Opportunity Analysis
Sales Force Development
Sales Management and Leadership Development
Sales Process Design and Implementation
Professional Services and Service Operations
Device Management Solutions
Digital Peripherals for the Office Equipment Market
Document Workflow Solutions
Document and Content Management Solutions
Managed IT Services
Office Equipment Aftermarket Manufacturing and Remanufacturing (OEM and compatible imaging supplies, photoreceptors, and parts for copiers, printers, MFPs and other imaging equipment)
Channel Strategies

Keypoint Intelligence

Director, Channel Strategy Service, Data Platform Services

U.S. and Latin America research and consulting initiatives, responsible for conducting primary research, creating forecasts and market size estimates and editorial content for product and market analysis reports. Frequent speaker at industry events on sales-force development, sales management, business development and imaging technologies.

Expertise:

Market Trend Analysis
Channels
Go-To-Market & Positioning Strategies
Document Workflow Solutions & Standards
Document Management Solutions
Device Management Solutions
Mobile Workforce Automation Solutions
Professional Services & Service Management
Digital Peripherals for the Office Equipment Market
Aftermarket Manufacturing and Remanufacturing - OEM and compatible imaging supplies, photoreceptors, and parts for copiers, printers, MFPs and other imaging equipment.
Managed IT Services

Senior Consultant

Businesses large and small are becoming increasingly dependent on effective sales and sales management at every level.  At Strategy Development my focus is on practical and proven solutions that result in higher revenues, lower turnover and improved profitability. My goal is to maximize our client’s business performance by helping them build and sustain a competitive advantage through their sales force.  

Expertise:

Effective Territory Design and Rationalization 
Recruiting and Assessing Talent 
Performance Coaching 
Pipeline Measurement and Growth Metrics
Managed Print Services 
Software Solutions
Sales Training and Development
Sales Management Training and Development

Strategy Development

Sales Operations Consultant

Direct sales activities of the North Florida Area Sales Organization.
Provided leadership and communicate strategic direction to Area Sales Organization.  Managed 8 Sales Managers and 72 Sales Representatives.
Increased sales revenues 16% YOY in FY’06 while carrying $60 million dollar equipment and services budget. 
Delivered profitable equipment revenue and positive equipment contribution.
Oversaw major account activities and RFP responses, champion IKON National Account Program and Global Account Program; provide strategic guidance, field sales call support and vendor support on an ongoing basis.
Lead, motivate and coach sales teams.  Define and communicate sales related policies, procedures, processes related to sales activity, account strategy, pipeline development, performance expectations, and sales management.
As Business Development Manager I was responsible for creating, managing and leading the successful execution of Area Sales Learning & Development plan.
Provided direct supervision for the Area Sales Training Specialist.
Responsible for the support and coordination of the on-boarding of newly hired sales representatives and sales managers including ensuring that new hires complete required training and development activities.

IKON Office Solutions

General Manager and Business Development Manager

Managed a turnaround situation within Mexican operation working with new team members in an international market.
Provided leadership and communicate strategic direction to IKON Mexico Sales organization.  Managing 8 Sales Managers, 72 Sales Representatives and 300 employees nationwide.
Directed the activities of the IKON Mexico Marketplace back to profitability in 1/3 the allotted time originally planned.
Delivered profitable equipment revenue and positive equipment contribution.  
Oversaw major account activities and RFP responses, championing Global Account program; provide strategic guidance, field sales call support and vendor support on an ongoing basis.
Review monthly performance reports and adjust sales programs and strategies to meet the financial objectives.

National Director of Sales - IKON Mexico

Experience in organizational development, designing/writing training and communication materials.
Excellent written communication skills with the ability to take conceptual information and synthesize into key messages.
Exceptional listening skills and ability to diplomatically ask probing questions to obtain pertinent information.
Proven success in design/development of programs which capture and transfer learning in an interactive way.
Ability to deal with numerous projects with overlapping deadlines.
Training presentation experience, classroom and field based. 

IKON University Training Awards include Training Magazine Top 100 Company 2003 - 2007 
Corporate University awards Leader of the Year - 2004 
Best Overall Corporate University 
Best Mature Corporate University

Senior Sales Trainer

Sales Manager for IKON Office Solutions with the responsibility of a geographic area that covers from North Salt Lake City through Northern Utah, Western Wyoming and Western Montana. 
Successfully managed a team of 10 sales professionals with a total budget of $4.5 million.
Responsibilities also included integrating branch resources when needed as well as sales coaching for my team.  Other responsibilities include Forecasting, Reviews (Monthly, Quarterly, and Annual), Territory Rightsizing based on Machines In Field, Recruiting, Team Meetings, as well as Training of SMART Process Management.

Sales Manager

Develop and execute successful account strategies, achieving objective plan of $1.2 million 75% faster than the time allotted. My past target industries have included federal government, real estate, hotel/tourism, financial, nonprofits, manufacturing, education, and transportation.
Seek creative ways to generate new business and grow customer base. 
Developed detailed written sales proposals and presentations to key decision-makers.
Identify, engage, and coordinate marketing and technical resources.
Engage appropriate teams resources and integrate their efforts, thereby guaranteeing the design and implementation of solutions that satisfy customer requirements.
Negotiated close of sale and ensure 100% Total Customer Satisfaction in all post sale activities.

David Ramos