San Francisco State University

Video Creative Lead at Zapier

Zapier

Video Creative Lead

- Produced, directed, and edited over 200 original short educational videos for Udemy’s Instructor Education Program
- Successfully built and manage a fully functioning in-house video production studio that has led to over 50 full length educational courses shot in our studio
- Increased quality of Udemy branded videos by upgrading recording equipment and instituting production and post-production processes.
- Lead the pre-production, shooting, and post-production for educational and product videos which have gained over 100K views on Youtube

Udemy

Manager of Video Operations 

- Collaborated with instructors to create over 300 online courses in high demand categories
- Enhanced our brand by creating educational resources, leading trainings, live webinars, and full length educational courses to drive user to create high quality content
-Collaborated with Marketing, Growth, Product, Brand, and Engineering to improve customer experience on the front and backend

Content Development - Content Operations Specialist

- Spearheaded the process of evaluating course content to help improve the threshold of courses released into the marketplace
- Led efforts to increase course catalogue from 5,000 courses to 30,000 courses by improving efficiency while still maintaining quality control
- Managed, trained, and lead a high-performing team of 15 customer success specialists that were responsible for educating our users on how to create high quality content
- Assisted in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

Project Manager

- Prepared and customized proposals with sales team to understand client's objectives and needs
- Managed customer service and operational execution for 30+ advertising campaigns monthly
- Collaborated between sales representatives and ad operations teams to review inventory availability and geo-targeting capabilities
 - Review line item details and legal terms on insertion orders; ensure organization of documents internally

Quantcast

Digital Media Planner

- Implementing new digital products into our media proposal
- Working with marketing and sales to make changes to our current products as well as collaborate to introduce new strategies
- Cultivate a positive working relationship with advertisers, agencies and sales teams
- Use DART Sales Manager and other order management systems, DART for Publishers and other ad trafficking system, Omniture and any other sales related system with expertise and accuracy.

Los Angeles Times

Mgr, Digital Media Planner

Manage Insertion Orders and provide ad details to fulfillment team(print/digital)
Manage pubset ads, including layouts, revisions, and proofreading.
Manage deadlines
Take advertiser requirements and build proposals using information provided that meets needs and objectives 
Work with Marketing on any decks that are required to supplement the sale
Assist with post sale issues including but not limited to credit issues, billing discrepancies, check/credit card processing and misc.
Use CRM, PRO, Admarc, Adit, DSM, DART and any other sales related system with expertise and accuracy

Account Associate

Internship 2007 - August 2007
 Research and collect data on the effects of global warming on the world economy. Shadowed Wealth Managers in the day to day working of the company and do various clerical services (IE: filing, answering phones, mass mailings)

Citi Smith Barney

Intern

Inputting information into the University Database. Reviewing and correcting admissions applications for omitted information

David Quintanilla