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David Middleton
Customer Journey Specialist ve společnosti Komerční banka
David Middleton is a Customer Journey Specialist at Komerční banka, where he focuses on enhancing customer experiences and optimizing banking processes. His professional background includes a role as a Day to Day Banking Products Manager at Sberbank CZ from April 2017 to March 2019, where he developed his expertise in product management and customer engagement strategies.1
In his current position at Komerční banka, Middleton utilizes his skills in leadership and customer journey mapping to improve service delivery and client satisfaction. His experience in the banking sector positions him well to address customer needs effectively and implement innovative solutions.