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David LeNard
Director
Professional Background
David LeNard is an accomplished professional and a highly respected leader in process improvement and operational efficiency. With extensive experience in program management and strategic planning, David has consistently demonstrated his ability to lead teams towards achieving their goals and enhancing overall productivity. Currently serving as Director at E-RATE ELITE SERVICES, INC., he brings a wealth of expertise in performance management and team leadership. David is especially recognized for his strong focus on delivering results on time and fostering an environment where innovation and efficiency are paramount.
Prior to his current role, David garnered significant experience working with the Universal Service Administrative Company (USAC), where he held multiple positions over the years, including Senior Program Analyst, Agile Product Owner, and Program Manager across various operational domains. His tenure at USAC equipped him with a deep understanding of strategic operations within the communications sector, contributing to his effectiveness as a professional.
David has led several teams within USAC, where he played crucial roles in the Strategic Planning and Systems division, including managing the Ombudsman group and the Post Commitment Operations Group. His ability to engage stakeholders and streamline processes has had a positive impact on service delivery and has resulted in numerous process improvements.
His background also includes serving as a Senior Project Manager and a Financial Analyst at Qwest Communications, where he honed his analytical and project management skills. David's dynamic range of experience across different roles and projects makes him a versatile asset to any organization.
Education and Achievements
David LeNard attended Longwood University, where he pursued studies that laid a strong foundation for his career in operations and management. Furthermore, his formative education at Gonzaga College High School emphasized critical thinking and leadership from an early age, crucial elements that have propelled him towards success in his professional journey.
Throughout his career, he has achieved a series of accolades and recognitions, underscored by his dedication to performance excellence. David has successfully led numerous initiatives that have changed the landscape of operations at USAC. Furthermore, he has received recognition for his commitment to process improvements that enhance the operational capabilities of the organizations he has worked with.
Notable Achievements
David's exemplary career has been marked by a number of notable achievements:
- Leadership in Program Management: As Program Manager at USAC, David spearheaded projects that significantly improved operational processes and efficiency. His leadership resulted in the establishment of best practices that other managers now strive to emulate.
- Agile Product Ownership: David has acted as an Agile Product Owner, proficiently guiding teams through the Agile Project Management methodology. His ability to adapt to changing project needs has enabled his teams to consistently meet tight deadlines and exceed project expectations.
- Strategic Planning Excellence: David played a key role in developing strategic plans at USAC, which resulted in improved alignment of operational initiatives with the organization's long-term goals. His analytical skills and strategic mindset have contributed immensely to USAC's overall success.
- Stakeholder Engagement: David has a proven track record in engaging and managing stakeholder relationships effectively. His interpersonal skills have facilitated better communication and collaboration between various departments, leading to enhanced service delivery.
David LeNard's career is a testament to his commitment to excellence, leadership, and continuous improvement. As he advances in his career, he remains focused on delivering performance-driven results and continuing to make a significant impact in the field of program management and operations.
tags':['Performance management','Process improvement','Team leadership','Program management','Strategic planning','Agile methodology','E-RATE ELITE SERVICES, INC.','Universal Service Administrative Company','USAC','Longwood University','Gonzaga College High School','Financial analysis','Stakeholder engagement','Project management','Operational efficiency','Innovation','Crisis management','Continuous improvement','Education organizations','Telecommunications industry','Public service','Analytical skills'],