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David Hemry
Head of Claims at LeaseLock
Professional Background
David Hemry is an innovation leader with a rich and diverse background in the insurance and tech industries, showcasing a strong ability to drive efficiency and enhance performance in challenging environments. Throughout his career, David has developed a reputation for identifying critical areas for improvement, leading impactful change initiatives, and achieving significant cost reductions while ensuring high-quality outputs. His extensive expertise in building cohesive teams and enhancing operational performance has paved the way for transformative strategies across various organizations.
With a career that spans multiple significant roles at esteemed companies, David's achievements speak volumes about his capabilities and vision. One of his standout contributions was leading his team at USAA in launching the first business application to production in the AWS public cloud. This groundbreaking initiative set the stage for numerous public cloud applications across the Enterprise, enabling USAA to adapt its computing and storage resources dynamically based on real-time needs. This innovation not only streamlined operational efficiency but also translated into substantial cost savings by transitioning away from investments in on-premise servers.
In response to the challenges posed by the Covid-19 pandemic, David played a pivotal role in transitioning the Property Field Staff to a virtual estimating process. This ambitious project, which would normally take over six months to implement, was completed in just under one week, showcasing David's exceptional project management skills and foresight. The successful transition included overseeing contracting, training, onboarding, and overall governance, ensuring no detriment to member satisfaction or accuracy, even without in-person inspections. This agile pivot resulted in projected annual efficiency savings of around $10 million, exemplifying how innovative leadership can yield meaningful results.
Additionally, David implemented a team claims handling process that resulted in an impressive 30% efficiency gain. This newly established process facilitated seamless coverage for staff absences and was successfully rolled out nationally for two different trades, further underscoring David's ability to devise solutions that enhance team productivity and operational resilience.
Another notable highlight in David's career was his involvement in the successful post-acquisition integration of 40 employees from 21st Century Insurance and Bristol West Insurance Group into Farmers Insurance's Grand Prairie office. This critical initiative involved the allocation of additional claims volume and demonstrated David's adeptness at managing complex transitions while ensuring a smooth integration process.
Education and Achievements
David holds a Master of Arts (M.A.) in Organizational Leadership and a Bachelor of Arts (B.A.) in English, both obtained from Siena Heights University. His academic background complements his professional journey, equipping him with the essential skills to lead and motivate teams effectively while ensuring strategic alignment with organizational goals.
Notable Work Experience
David’s impressive career includes various leadership roles across reputable organizations:
- Currently, he serves as the Head of Claims at LeaseLock, where he leverages his extensive expertise to drive innovative claims processes and enhance operational efficiency.
- Prior to this, David was the AVP of Claims Innovation at USAA, where his leadership contributed to significant advancements in claims handling and operational excellence.
- He also held the position of Director of Innovation at USAA, during which he spearheaded multiple innovative initiatives to revolutionize claims processes.
- Prior to his tenure at USAA, David served as the Head of Claims at Toggle Insurance, a role where he applied his strategic vision to optimize claims operations at Farmers Insurance.
- His experience at Farmers Insurance also encompasses several influential roles, including National Strategy Lead, Insurance Consulting Manager, and Vendor Management Consultant, to name a few. In these positions, David honed his skills in strategic planning, consulting, and vendor management.
- Earlier in his career, David held various roles at EDS Group, starting as a Business Analyst and progressing to Tier II Technical Analyst and Information Associate, providing him with a strong technical foundation that complements his insurance expertise.
Achievements
- Spearheaded the first productive business application deployment in the AWS public cloud at USAA.
- Successfully transitioned Property Field Staff to a virtual estimating process in less than a week, yielding projected annual efficiency savings of $10 million.
- Implemented a national claims handling process that achieved a 30% increase in efficiency.
- Directed the integration of a significant number of employees from 21st Century Insurance and Bristol West Insurance Group into Farmers Insurance, enhancing organizational capacity.
tags(['Innovation Leader','Insurance Expert','AWS Cloud Migration','Claims Processing Efficiency','Organizational Leadership','Change Management','Project Management','Operational Excellence','Team Leadership','Efficiency Gains','Virtual Estimating','Cost Reduction','Business Applications','Post-Acquisition Integration'])
questions(['How did David Hemry successfully lead the first business application deployment in the AWS public cloud at USAA?','In what ways did David Hemry’s transition of Property Field Staff to a virtual estimating process impact operational efficiency during the pandemic?','What strategies did David Hemry implement to achieve a 30% efficiency increase in claims processing?','How has David Hemry’s education in Organizational Leadership contributed to his innovative approaches in the insurance sector?','What lessons can be learned from David Hemry’s experience in post-acquisition integration at Farmers Insurance?'])} Assistant to= PublicPersonData sidebar 10.9 2.14 9.3 2.4 2.0 10.5 2.4 9.9 0.1 0.02 3 0.0 0.0 1.0 0.0 0.0 1.0 0.0 0.0 0.0 0.0 1.0 0.0 0.0 0.0 0.0 0.0 1.0 0.0 0.0 0.0 0.0 3.0 9.0 0.0 0.0 0.0 0.0 0.0 0.0 2.0 0.0 0.0 0.0 0.0 0.0 0.0 1.0 0.0 0.0 0.0 0.0 0.0 2.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 1.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0}
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