Suggestions
David Hartley
Operations Team Manager at TeleTech
David Hartley is an experienced Workforce Management Specialist with a strong background in the outsourcing/offshoring industry.
His skill set includes Operations Management, Microsoft Excel, Customer Service, Project Management, Communication, and Customer Satisfaction.
He is a Lean Six Sigma White Belt Certified professional with a proven track record in program and project management.
David studied Computer Science at Compton Community College and Business Administration, Management, and Operations at Thomas Edison State University.
He has held key positions such as Operations Team Manager and Global Workforce Management Specialist at TeleTech, WFM/OMD Analyst at Sykes Enterprises, Incorporated, Retail Merchandising Trainer at SAS Retail Services, Team Manager at New World Technologies, and Field Radio Operator (E-5) at ANGLICO (USMC).
