De La Salle University

Software Consultant

Rochester, New York, United States

Utility Solutions Partners

Senior Design Specialist

- Responsible for coding and unit testing of enhancements, interfaces and reports for clients implementing the Oracle Customer Care & Billing or Oracle Customer to Meter system. Programming languages used: COBOL, SQL, Java, Oracle Utilities Configuration Tools, HTML, JSP, XML.•	Responsible for gathering and validating client requirements in fit-gap and business process workshop sessions and translating them into functional and technical Designs.•	Responsible for process analysis and requirements gathering and other functional high-level roles for reports development using Oracle Analytics.•	Responsible for analysis and mapping design of legacy system data transformation to the operational Oracle database.•	Performed both onsite and offsite live production support which involves defect analysis, triage and fixes as well as design and development activities for change requests.•	Performed QA and review of defect fixes and change requests developed by client in-house development team.•	Responsible for leading the solution design walkthroughs and coordinating the development effort of geographically distributed development teams.•	Participated in initial analysis and fit-gap processes for client sub-projects such as upgrades, change requests and interfacing with external systems.•	Performed design, development and testing for client sub-projects such as upgrades, change requests and interfacing with external systems.•	Performed both onsite and offsite on the go training and mentoring (both functional and technical) for client in-house development teams.•	Provided functional training for client non-technical staff and end-users.•	Responsible for leading the design, development and update of both functional and technical training/boot camp/workshop materials of Blue Heron Consulting.•	Performed functional and technical Oracle Customer Care & Billing and Oracle Customer to Meter training of Blue Heron Consulting consultants and new employees.

Blue Heron Consulting

IT Consultant

- Responsible for coding and unit testing of enhancements, interfaces and reports for clients implementing the Oracle Customer Care & Billing system. Programming languages used: COBOL, SQL, Java, Oracle Utilities Configuration Tools, HTML, JSP, XML.•	Responsible for gathering and validating client requirements in fit-gap and business process workshop sessions and translating them into functional and technical Designs.•	Performed both onsite and offsite live production support which involves defect analysis, triage and fixes as well as design and development activities for change requests.•	Performed technical Oracle Customer Care & Billing training of TCSDI consultants.

Tiger Consulting and Software Development Inc. (Philippines)

- Created the Manila Delivery Center (MDC) Control Database. It is used by MDC for its project and task management. The Control DB is used to keep track of project details, tasks, resources, documents etc.•	Responsible for coding and unit testing of enhancements, interfaces and reports for clients implementing the Oracle Customer Care & Billing system. Programming languages used: COBOL, SQL, Java, Oracle Utilities Configuration Tools, HTML, JSP, XML.•	Responsible for writing technical designs for clients implementing the Oracle Customer Care & Billing system.•	Member of the Oracle Manila Development Center Training Team which provides CC&B Java Development and Configuration tools training to trainees and new hires.

David Diaz