David Bates

David Bates is a Senior Engineer for Voice Solutions Infrastructure, specializing in testing and certifying products from voice vendors like Avaya, Oracle, Ribbon, and Cisco at Citi labs.

His role involves ensuring feature functionality, security, penetration testing, vulnerability assessments, and secure hardening of solutions before release to Citi's production environment.

David is responsible for creating Design and Configuration Guides and Standards for certified solutions, focusing on Avaya ACM, Gateways, HTTP File Servers, ESS/LSP's, System Platform, System Manager, Session Manager, Avaya AES, Avaya CMS, IP/VPN firmware, Oracle Session Border Controllers, and Ribbon Session Border Controllers.

He possesses expertise in Linux and Windows OS, integrating authentication protocols like Safeword and Cisco TACACS, deploying VMware, SSL certificates, penetration testing tools, network diagnostic tools like Wireshark, and Network Management Systems like SMARTS and Prognosis.

David's skill set includes Cisco routers and switches, LDAP, QIP, DHCP, SIP, h.323, and experience in organizations like Citigroup, Commerical Financial Services, DAC Services, Walt Disney World, and the United States Marine Corps.