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Daven Michaels
New York Times Best Selling Author & 30 Year CEO
Daven Michaels is a New York Times Best Selling Author dedicated to assisting small to medium sized businesses with innovative Outsourcing and Call Center Solutions.
Specializing in Lead Generation and Customer Service Monetization, Daven's boutique-sized team in the Philippines, managed by a US-based team, ensures personalized care and attention.
With over 400 agents across 3 facilities and 1200 seats, the team offers scalability as per business needs.
123Employee, under Daven's leadership, provides a range of BPO services including Contact Center, Call Center, Customer Service, Chat Support, Help Desk, Email Support, and Telemarketing.
Their Voice Services cover Inbound and Outbound solutions such as Customer Service, Appointment Setting, Billing, and more.
123Employee's Customer Service Solutions span Lead Generation, Email Support, Research, Social Media Management, Schedule Support & Management, CRM Maintenance, and Blog uploads.
Daven's expertise extends to Consulting & Strategy in areas like Business Strategy Consulting, Marketing Solutions, and Outsourcing Optimization Strategy.
Daven Michaels advocates for outsourcing business and marketing functions to gain a competitive edge and transform call centers into profit centers.
Daven Michaels pursued an Entrepreneurship program at Irvine Valley College and has held various executive roles in organizations like Michaels Press, CurrentC Group, Virtual Entrepreneurs Association, and more.
For further connections or inquiries, Daven can be reached via email at CEO@123Employee.com or through the website www.123Employee.com.