Dave Lee

Dave Lee is a customer-obsessed, future-minded CEO with extensive experience in product development and leadership across multiple industries. Here's a comprehensive overview of his professional background:

Current Role

Chief Executive Officer at Planday (May 2023 - Present), based in the United Kingdom. At Planday, he is leading a team focused on delivering exceptional experiences for shift-based workers worldwide.12

Professional Experience

Previous Leadership Positions

• Chief Product Officer at Lunar (August 2021 - May 2023)

  • Led Product and Experience Design teams for a Nordic-focused FinTech scaleup
  • Launched multiple product lines including Crypto, Invest, Budgeting, and Payments
  • Managed a team of less than 50 across the Nordics

• SVP Product Development & Customer Experience at IKEA (September 2019 - August 2021)

  • Customer Domain Product Lead
  • Built and led cross-functional product development team of over 1,000 employees
  • Achievements:
    • Tripled online revenues
    • Increased online Happy Customer Score by 25%
    • Launched innovative digital products and technologies

Earlier Career Highlights

• Product Director at HarperCollins Publishers
• BBC.com Board Member
• SVP Product Development at Vibrant Media

Leadership Philosophy

Dave Lee is known for a human-first, outcome-oriented leadership approach. He emphasizes:

• Customer centricity
• Data-informed decision making
• Innovation and digital transformation

Recent Advocacy

In a recent interview, Lee highlighted the importance of work-life balance in the hospitality industry, particularly for younger workers. He advocates for:

• Predictable scheduling
• Mental health awareness
• Providing visibility into work patterns3

Education

• Graduated from Queen Mary, University of London
• Holds a BA in English Literature1