Dave Johnson

Dave Johnson is an analytical and accomplished Programme Director known for leading large-scale technology CX and Contact Centre transformation projects.

With extensive experience in programme management, Dave has a demonstrated capacity to translate technical requirements into executable plans and drive effective results within diverse organisations.

He is recognized for promoting positive governance, effective change management, and improving operational excellence and business benefits.

Dave possesses strong organizational and project management capabilities, excels in stakeholder management, and is skilled at navigating in fast-paced environments.

He has held key roles in various sectors including retail, insurance, banking, and government, working for companies like Sainsbury's Argos, Aviva, RBS, and the Department for Work and Pensions (DWP).

His areas of expertise include strategic planning, project management, leadership, sales operations, team building, time management, and transformational leadership.

Dave's qualifications include a B.A. in Data Processing, a Certified Accountancy Foundation (ACA), and Prince2 Practitioner certification.

He has a background in Computer & Business, having studied at the University of Sunderland.

Throughout his career, Dave has served in leadership positions such as Programme Director at DWP Digital, Customer Programme Manager at Sabio, and Head of Client Services at KROLL ONTRACK LEGAL TECHNOLOGIES LIMITED.