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Dave Archer
NOC Engineer at Meridian IT Inc.
Dave Archer is a seasoned technology expert with over 20 years of experience in voice telecommunications, specializing in supporting and enhancing voice solutions for contact centers and clients.
His areas of expertise include multilayered solution support and maintenance for enterprise contact center solutions, covering infrastructure, VoIP, quality management, workforce management, performance applications, centralized reporting, business intelligence, redundancy, and scalability.
Dave Archer holds an AAS in Business Administration from Niagara County Community College.
He has held key roles in reputable organizations like Meridian IT Inc. as a NOC Engineer, TeleTech as a Senior Telecommunications Engineer, ICT Group as a Network/Telecom Administrator, and served as a 13F10 in the US Army.
