Darren Lyden

Darren Lyden is an IT professional with over 20 years of experience in project planning, implementation, troubleshooting, and maintenance of SAN Storage, Server, and Networking resources. He excels in providing customer assistance and has a proven success record in technical troubleshooting and customer support across various storage industry software and hardware platforms. Darren has been actively involved in SAN storage rack equipment installations for Dell and Oracle customers. Additionally, he is a principal support engineer and has contributed as an author, editor, and reviewer of technical documentation and training courses. Passionate about continuous learning, Darren is always open to new technologies and challenges in Training, Support, Cloud Infrastructure, and Project / Program Management, leveraging his advanced skills, extensive training, and years of experience.

Darren Lyden pursued a Certificate in Information Technology and Computing from The Open University and a QQI Level 6 Diploma in Information Technology & Business Studies specializing in Computer Technology/Computer Systems Technology at Cavan Institute. His educational background complements his professional expertise, allowing him to stay current with industry trends and advancements.

Throughout his career, Darren Lyden has held key positions at reputable organizations. He currently serves as a Storage Operations Engineer at ServiceNow. Previously, he contributed as the Principal Sustaining Engineering Program Manager, Senior Sustaining Engineering Program Manager, and Senior Principal Technical Support Engineer at Oracle. Darren has also worked as a Senior Technical Support Specialist at Pillar Data Systems and as a Senior EMC Storage Analyst at Dell. His early experience includes roles such as Engineering Technician and Computer Network Administrator at Panasonic.