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Darcy Feuerstein
Executive Director - Service Experience at Comcast
Darcy Feuerstein is the Executive Director of Service Experience at Comcast, where she leads initiatives aimed at enhancing customer interactions and overall service quality. With over 15 years of experience in digital product management, Feuerstein has a strong background in driving digital transformation and leading teams to solve complex challenges in the digital space.1
Before her current role, Feuerstein held significant positions at Comcast, including Executive Director of the Digital Experience Team, where she was instrumental in improving digital services and customer engagement strategies. Her career also includes a stint as Executive Director of Product Management at JPMorgan Chase & Co., showcasing her versatility and expertise across different sectors.2
Feuerstein is recognized for her ability to blend strategic vision with operational execution, making her a key player in shaping the service experience at Comcast. Her leadership is characterized by a focus on innovation and customer-centric solutions.1
