Danit Abaud

Danit Abaud

Danit Abaud is the Senior Manager of Account Management at Squarespace, a leading website building and hosting platform. She has been with the company for nearly a decade, starting as a customer care advisor and working her way up through various roles in customer operations before pitching and building the account management team from scratch to support enterprise customers.12

Some key facts about Danit Abaud:

• Joined Squarespace in 2013 as a customer care advisor and has since been promoted multiple times1
• Oversees the account management team which she built to help support enterprise customers1
• Believes in empowering customers by taking a consultative approach beyond just teaching the basics of using the platform1
• Appreciates the talented people she works with at Squarespace and the opportunities to continuously challenge herself and grow1
• Pitched the idea of starting an account management team to her manager after a year and a half at the company1
• Enjoys being part of Somos, Squarespace's Latinx employee resource group, and sharing her heritage with the company1
• Received the advice that it's okay to not be everyone's favorite, which has helped her avoid being a people pleaser1
• Her LinkedIn profile is https://www.linkedin.com/in/danit-abaud-56946a312

Danit Abaud is described as a joy to work with, an expert across customer-facing roles, and someone who always finds a way forward.2 She is a key part of the Squarespace team and has played an important role in the company's growth and success over the past decade.