Danielle Juneau

Professional Background

Danielle Juneau is an accomplished User Experience (UX) professional renowned for her proficiency in design research. With a career trajectory that showcases her ability to enhance user interaction through innovative software solutions, Danielle combines her passion for usability with extensive insights into human behavior. Currently serving as a Principal Researcher at MetaLab, she is at the forefront of UX design, collaborating with multidisciplinary teams to tackle intricate challenges and drive the creation of user-centric products. Previously, she held pivotal roles at esteemed companies such as Wealthsimple and TWG, where she honed her skills in user research and design methodology.

Danielle's approach to UX research revolves around asking the right questions and establishing meaningful connections between users and technology. She has a distinctive knack for blending her analytical abilities with creativity, enabling her to deliver comprehensive research findings that inform design decisions. With a focus on usability and utility, Danielle ensures that the products developed are not only functional but also resonate effectively with their intended audience.

Education and Achievements

Her educational foundation is as noteworthy as her professional journey. Danielle earned a Master of Digital Experience Innovation from the University of Waterloo Stratford School, where she gained cutting-edge knowledge and skills essential for modern digital experiences. This master’s program allowed her to explore advanced aspects of technology and design, focusing on enhancing the user experience in various contexts.

Prior to her master's, she completed her Bachelor of Knowledge Integration, also at the University of Waterloo. This interdisciplinary program equipped Danielle with a unique perspective that fuses technology, social sciences, and humanities, allowing her to tackle UX research from a holistic perspective.

Achievements

Throughout her career, Danielle has made significant contributions to the field of user experience research. At Wealthsimple, she held the title of Senior UX Researcher, where her research efforts directly informed the development of innovative financial technology solutions that prioritize user engagement and satisfaction. Her tenure at TWG allowed her to grow from a User Researcher to a Senior User Researcher, showcasing her rapid professional development and her ability to adapt to fast-paced environments while delivering high-quality research outcomes.

Danielle also contributed to academic initiatives as a Teaching Assistant at the University of Toronto, guiding students in applying theoretical concepts to practical UX research scenarios. Additionally, her experience as a Research Assistant at the Centre for Teaching Excellence at the University of Waterloo provided her with a solid groundwork in educational research methodologies, further enriching her analytical skills within user experience design.

Furthermore, her earlier role as a User Experience Researcher at CIBC positioned her at the intersection of finance and technology, where she actively contributed to creating user-friendly banking solutions. Through each of these roles, Danielle has built a robust portfolio that highlights her commitment to fostering exceptional user experiences and advancing the field of UX research.