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Danielle Cleeland
Customer Operations Representative
Professional Background
Danielle Cleeland is a highly skilled professional with a robust background in the arts and consultancy sector, backed by impressive educational credentials. She currently serves as the Communications and Events Officer at abrdn, where she utilizes her expertise in communications to facilitate effective event planning and management. After initially starting her career as a Customer Operations Representative at the same organization, Danielle showcased her versatility and adaptability by transitioning into a role that aligns closely with her artistic background.
Throughout her career, Danielle has gained valuable insights into operations and customer relations, particularly during her tenure as a Retail Assistant at TASTE OF SCOTLAND LIMITED. Her varied roles reflect her dedication to enhancing customer experiences while integrating her passion for art. Additionally, she has held several significant positions that enhanced her skill set, such as Art Ambassador at Lancaster Arts and Events Crew Supervisor at the Lancaster University Students' Union, both of which allowed her to deepen her understanding of art in a community setting.
Education and Achievements
Danielle's educational journey is nothing short of impressive. She graduated with a Master's degree in Contemporary Arts Consultancy from Lancaster University, where she earned a Merit. This advanced degree equipped her with critical skills in public speaking, project proposals, and team collaboration—skills that have had a significant impact on her professional life.
Prior to her master’s degree, Danielle completed her Bachelor's degree in Fine/Studio Arts, achieving a commendable 2:1 at Lancaster University. During her studies, she not only honed her creative talents but also developed a strong foundation in digital skills. Danielle became proficient in programs such as Photoshop and Microsoft Word, which have become essential tools in her career.
Her formative years at Cockermouth School provided her with an educational foundation that fostered her early interest in the arts, setting the stage for her subsequent academic and career achievements.
Notable Contributions and Experience
Danielle has amassed extensive experience in various roles that speak to her adaptability and skill set. Notable positions include:
- Art Ambassador at Lancaster Arts: In this role, Danielle acted as a liaison between the arts community and university, promoting various arts initiatives and fostering a greater appreciation for art within the student body.
- Events Crew Supervisor at Lancaster University Students' Union: Here, Danielle was responsible for managing a team focused on delivering high-quality events for students, leveraging her leadership abilities and organizational skills.
- Culture and Community Intern at Lancaster University: This position saw Danielle immersing herself in community engagement, creating programs that connected students with local culture and arts.
- Teaching Assistant at St Josephs Primary School: This role highlighted her commitment to education and child development, allowing her to inspire the next generation through art.
- Work Placement at News and Star: This internship provided her with insight into journalism and media, further enhancing her communication skills.
Danielle has continually demonstrated her ability to contribute meaningfully in various contexts, with each of her roles building on her previous experiences, leading her toward her current position where art and communication intersect.
Key Skills and Expertise
Danielle Cleeland's journey highlights the importance of versatility in today's job market. Her skills encompass:
- Public Speaking: Gained through countless presentations and project proposals throughout her academic and early professional career.
- Digital Proficiency: Expertise in design software, particularly Photoshop, alongside proficiency in Microsoft Office applications.
- Creative Problem Solving: Enhanced through her fine arts background, prompting innovative approaches to projects and collaborations.
- Team Collaboration: Developed through extensive group work during her studies and various positions, allowing her to work effectively across different cultural and professional settings.
- Event Management: Demonstrated through her leadership roles in managing events at the university and for community cultural programs.
Danielle's ability to blend her artistic vision with practical skills has set her apart in her professional journey, making her a valuable contributor to any team she is a part of.
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