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Daniela Labi
VOC Specialist - Cash at Square
Daniela Labi is a grounded, empathetic, and detail-oriented professional with a passion for solving customer pain points and inspiring cross-functional teams.
She studied CIEE Language and Culture Program, Modern Standard Arabic, and Levantine Colloquial Arabic at the University of Jordan, as well as Middle East Studies, International Relations, and Affairs at The George Washington University.
Her professional experience includes roles as a VOC Specialist at Cash App, Writing Coach at StoryCenter, Production Manager at Let It Ripple: Mobile Films for Global Change, Product Specialist at Lyft, Senior Support Associate at Lyft, Support Associate at Lyft, and Manager at Oren's Hummus Shop.
Daniela excels in customer support, product management, writing coaching, and team management, leveraging her diverse educational background and hands-on experience.