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Daniela Governatori
Research @ Rakuten
Daniela Governatori is a seasoned professional with a strong background in scaling global User, Product & Research Operations at fast-growing B2C & B2B companies. She excels at advocating for the user within organizations by addressing needs, pain points, user life cycle, personas, and customer journeys through robust CX programs. Daniela is skilled in fostering communities of user advocates and evangelists to drive growth and enhance retention. With over 5 years of experience, she is a proficient leader in managing, training, and guiding the professional development of direct reports.