Daniel Zarick

Daniel Zarick is the CEO and Co-Founder of Arrows, a company that builds tools for customer success and onboarding.1 He is based in Los Angeles, California, United States.1

Professional Background

Zarick co-founded Arrows in January 2020.1 Prior to this, he had significant experience in the tech industry:

• He owned a company called No Small Things from January 2013 to April 2021, which designed and built web, computer, and phone applications.1
• He worked as a Product Manager at Twilio Inc. from January 2011 to December 2012, where he was the company's second product manager.1

Education

Daniel Zarick studied Graphic Design at Columbia College Chicago from 2007 to 2010.1

About Arrows

Arrows is a customer onboarding SaaS (Software as a Service) built on top of HubSpot.2 The company aims to make it easier for customer success teams to onboard new customers by converting onboarding into a collaborative activity.2 Arrows is used by various businesses, from B2B SaaS to agencies, and is a popular customer success app on the HubSpot marketplace.2

Entrepreneurial Approach

Zarick and his team at Arrows have shown a willingness to make bold decisions to improve their product. For instance, they restructured their product in early 2022 to become tightly integrated with HubSpot, which involved deleting one-third of their code.2 This decision was made to leverage HubSpot's features and improve their go-to-market strategy.2

Daniel Zarick is known for his focus on building great products and making customer onboarding easier.3 He regularly shares insights about customer success, onboarding, and building SaaS products on platforms like LinkedIn.4