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Daniel Thole
Regulatory Internal Auditor II
Professional Background
Daniel Thole is a highly skilled operations professional with a wealth of supervisory experience, specializing in process improvement and analytical support within the managed care sector. His current role as a Regulatory Affairs & Compliance Analyst at Blue Cross and Blue Shield of Minnesota allows him to leverage his extensive knowledge and expertise to enhance operational efficiencies and ensure compliance with regulatory standards. Daniel’s proactive approach to seeking context and gathering feedback empowers him to provide actionable insights that drive organizational success.
With a diverse background that spans various positions in healthcare services and operations, Daniel has built a strong repertoire of skills and experiences that underscore his adaptability and commitment to excellence. Previously, he held the role of Technical Operations Specialist at UCare, where he refined his technical acumen and problem-solving abilities.
Education and Achievements
Daniel's educational journey reflects his dedication to personal and professional growth. He earned his Master of Business Administration (MBA) in Business Administration from Augsburg College, where he developed a comprehensive understanding of business principles, management strategies, and operational frameworks. Prior to that, he completed his Bachelor's degree in English at Minnesota State University, Moorhead, which equipped him with strong communication skills, critical thinking abilities, and a profound appreciation for clarity in information dissemination.
In addition to his academic achievements, Daniel’s professional history showcases a continuous evolution of skills and responsibilities. His role as an Intake Coordinator at Health Counseling Services allowed him to directly impact patient experiences, ensuring that individuals received the necessary support and services. As the PCA Intake Coordinator at UCare, he further honed his ability to manage intake processes efficiently, demonstrating his capability in a fast-paced environment.
Daniel also served as a Program Supervisor at Northeast Residence, Inc., where he played a pivotal role in overseeing operations and enhancing service delivery for clients. His early career experience as Direct Service Staff at Residential Services of NE MN, Inc provided him with foundational insights into client care and operational support, further solidifying his commitment to enhancing lives through effective service.
Achievements
Throughout his career, Daniel has consistently demonstrated a strong commitment to improvement and accountability, as highlighted by his top Strengthsfinder categories:
- Restorative: Daniel has a natural inclination towards restoring processes and resolving operational challenges, allowing organizations to function more smoothly.
- Adaptability: His ability to adjust to changing circumstances and navigate complex environments sets him apart as a versatile professional capable of thriving in dynamic settings.
- Achiever: Daniel’s drive and commitment to excellence result in consistently meeting and exceeding goals, contributing to the overarching success of his organizations.
- Learner: His enthusiasm for continuous learning ensures that he remains at the forefront of industry best practices, embracing new methods and technologies to enhance performance.
- Responsibility: Daniel embodies a strong sense of responsibility, taking ownership of his work, and ensuring that he delivers high-quality results.
In summary, Daniel Thole's career is marked by a rich tapestry of experiences that highlight his capabilities as an operations professional dedicated to enhancing the managed care landscape through innovation and committed service. His educational background, diverse work experiences, and strengths in adaptability, learning, and responsibility position him as an asset to any organization seeking to improve operations and deliver quality care.