Daniel Shapiro

Daniel Shapiro is a co-founder and director of AlefBet Holdings, a privately owned investment company.56 He has a strong background in financial management and entrepreneurship, with significant experience in the Business Process Outsourcing (BPO) sector.1

Education and Early Career

Daniel Shapiro graduated in 2002 with a BCom Degree in Financial Management from Unisa.3 Following his graduation, he embarked on a yachting trip around the world in 2003.3

Professional Experience

After his world travels, Shapiro co-founded Shapiro Shaik Defries and Associates, which later became part of the AlefBet Holdings group. AlefBet Holdings owns several collections and customer service BPO providers, including iContact, Shapiro Shaik Defries and Associates (SSDA), and Metro Collect.1

Leadership and Vision

As a director of AlefBet Holdings, Shapiro has been instrumental in the company's growth and success in the BPO sector. He recognizes the potential of the industry, noting that it is projected to employ 500,000 people in South Africa over the next 10 years and is a significant contributor to the country's GDP.1

Entrepreneurial Approach

Shapiro's leadership style emphasizes employee development and growth. The company provides ample training and mentorship opportunities, as evidenced by the career progressions of employees like Lindiwe, Mpho, and Ernest, who have advanced from entry-level positions to management roles within the organization.1

Daniel Shapiro's LinkedIn profile can be found under the username daniel-shapiro-8350571a, where he is listed as Co-Founder AlefBet Holdings.24