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Daniel L Prince MST, ACC
Host at Once BITten Podcast
Daniel Prince is the World Wide Customer Journey Manager at HP, where he focuses on enhancing customer experiences and optimizing the customer journey across various touchpoints. His professional background includes a rich blend of experience in customer experience management and strategic planning.
Professional Background
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Current Role: As the World Wide Customer Journey Manager at HP, Daniel is responsible for developing strategies that improve customer satisfaction and engagement. This role involves analyzing customer feedback, implementing improvements, and collaborating with cross-functional teams to ensure a seamless customer experience.
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Previous Experience: Daniel has held various positions that have equipped him with skills in customer journey mapping, data analysis, and stakeholder engagement. His expertise lies in understanding customer needs and translating them into actionable business strategies.
Education and Skills
Daniel has a strong educational background that supports his role in customer journey management. His skills include:
- Customer journey mapping
- Data-driven decision making
- Cross-functional team collaboration
- Strategic planning
Personal Interests
In addition to his professional pursuits, Daniel is also known for his interests outside of work, which may include topics related to technology and innovation.
For more details about his professional journey, you can view his LinkedIn profile here .