Suggestions
Daniel Michaeli
CEO and Co-Founder at Glia
Daniel Michaeli is the CEO and Co-Founder of Glia, a company that focuses on enhancing customer interactions through a unified platform that integrates digital customer service, traditional call centers, and automation. He has been leading Glia since its inception in January 2012, and the company aims to redefine how businesses engage with their customers in a fast-paced, technology-driven environment.
In addition to his role at Glia, Michaeli is also the host of the CX Show: Conversations on Customer Experience, a podcast launched in January 2017. In this show, he interviews senior business leaders to explore the significance of customer experience (CX) in achieving overall business success. His experience includes working as a business analyst at Accenture and consulting for various firms in the venture capital space, particularly in clean technology.12
Michaeli holds a background in communication, having served as a certified instructor at the University of Pennsylvania, and he is multilingual, speaking English, Spanish, Hebrew, and Portuguese.1
