Daniel Jacobsen

Daniel Jacobsen is a professional with a diverse background in IT management and software quality assurance. Currently, he is actively involved in System Configuration Management at Sicredi, overseeing Quality Management of Software. With a focus on Continuous Integration and process automation, Daniel manages various tasks within the GCS department.

Daniel brings over two years of experience as an Analyst and Development Leader at TOOLS Financial Services, a TOTVS franchise. In this role, he excelled in identifying customer needs, creating documentation, and supervising resources until client validation.

Moreover, Daniel has contributed to a six-month project as a PL/SQL Analyst Programmer for an ERP migration initiative at Grupo Isdra. His proficiency in IT consulting and Process Management was honed during another six-month engagement.

In his two years in the IT sector, Daniel showcased expertise in Cold Fusion MX, PL/SQL Oracle, and Transact-SQL Sybase as a developer. His previous professional journey spanning a decade includes roles in production, maintenance, coordination, training, and customer relations within the industry and service sectors.

Daniel's educational background is robust, including a technical course in electronics and mechanical engineering, alongside specialized studies in Customer Service, Software Engineering with Agile Methods, Information Systems, and Gamification from renowned institutions like Intelligenttia Assessoria Empresarial, Escola Técnica Santo Inácio, SENAI Departamento Regional do Rio Grande do Sul, IGTI - Instituto de Gestão em TI, Faculdade Dom Bosco de Porto Alegre, and the University of Pennsylvania - The Lauder Institute.

Daniel Jacobsen held key positions in various organizations, such as his current role as a Senior Configuration Management Analyst at Sicredi. Previously, he served as an Analyst and Development Leader at Totvs Financial Services - BPO, a PL/SQL Oracle Developer at Grupo Isdra, and a Software Developer at Embratec Good Card.